Apoorv Gupta
The App has stopped working for me from a week. Every time I open it, I get an error message asking me to upgrade. On clicking the upgrade link, it takes me to play store where there is no option to upgrade. Only options available are uninstall and open. Please look into this. In general, the App is useful to track usage and raise complaints.
2 people found this review helpful
Atria Convergence Technologies Ltd
May 21, 2020
Hi, Please share your account number for us to assist you.
A Google user
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It is a not a user friendly app , their is no proper option for contacting the customer support directly , I had a issue since 2-3 days but still couldn't connect to customer support nor got a direct option to connect to the customer support from the application and every time the connection goes down . Need to improve the support options . It is a major drawback not a very useful app. Not happy.
11 people found this review helpful
Atria Convergence Technologies Ltd
March 17, 2020
Hi, we regret the inconvenience caused. Please share your account number and we will look into it.
Vinay Kanth Nadikuda
Dont understand why you prompt that there is an update but when I click on it on your app, I get redirected to play store where I get an option to open the app. When I click on open, your app again stops me saying there is an update. And this goes on without having an ability update. And second I wanted to raise an issue that the internet is not working. Because the above circle goes on, I cannot raise an issue. Fix it!
1 person found this review helpful
Atria Convergence Technologies Ltd
May 22, 2020
Hi, We regret the inconvenience caused. Request you to check the location settings in playstore to confirm if the country is set to India as the app is country restricted.